Privacy Policy

RockLake Investments Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of visitors, clients, partners, and users of our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and any information you submit through contact forms or enquiries.

Business Information: Company details related to product requests, quotations, or partnerships.

Technical Information: IP address, browser type, device information, pages visited, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use collected information to:

Respond to enquiries and provide requested products or services

Process quotations, orders, and business communications

Improve our website, services, and customer experience

Comply with legal, regulatory, and contractual obligations

Send relevant updates or business communications (where permitted)

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and improve performance. You may control or disable cookies through your browser settings, though some features may not function properly.

4. Information Sharing and Disclosure

We do not sell or rent your personal data. Information may be shared only with:

Trusted service providers and logistics partners where necessary

Regulatory or legal authorities when required by law

Business partners strictly for fulfilling contractual obligations

All third parties are required to handle data securely and confidentially.

5. Data Security

We implement appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we strive to use commercially acceptable means to safeguard data.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal data

Request correction or deletion of inaccurate information

Withdraw consent where processing is based on consent

Object to certain data processing activities

Requests can be made using the contact details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

RockLake Investments Ltd
Email: info@rocklakeltd.com